Frequently asked questions

Our teff is cultivated by skilled farmers using traditional, natural methods in the highlands and central and southern regions of Ethiopia. Seamlessly bringing together modern techniques with time-honoured farming practices, they consistently produce the highest quality teff in the Horn of Africa. We carefully select only the best grains, right at the source.

We have made the conscious choice not to import teff flour directly from Ethiopia, since the long transport distances can compromise its quality and edibility. Instead, we only export whole teff grains, which are perfectly suited to withstand the distance. Our grains are carefully transported by train or truck from Ethiopia to Djibouti, then shipped to Europe. Once they arrive, they are milled freshly at our mills in France, and delivered to you just days after being processed. This approach ensures that their freshness, nutritional value, and authentic teff flavour are perfectly preserved.

We don’t keep the end flour product stock—our teff is freshly milled in France, only when you order. We carefully grind our teff grains on traditional millstones, following the centuries-old traditions of Ethiopia and Eritrea. The result is a silky, wholemeal flour still containing all its valuable nutrients. Perfect for baking authentic, delicious injera flatbread.

Our teff is carefully sorted, thoroughly cleaned, and rigorously inspected before export. Every shipment comes with certificates of origin and phytosanitary certification. We take extra care at every stage—from storing our grain, milling it to perfection, all the way to packaging it exclusively in paper bags, which are both more hygienic and better for the environment than plastic. To meet the highest standards, our flour is systematically tested and verified by accredited independent laboratories, ensuring full compliance with European food regulations. All the details you need to know about our product’s composition are clearly displayed on our packaging and the product pages on our website. This information is always translated into the official language of the country where you’re purchasing our flour.

Our teff is not certified organic, but it is grown the traditional way. The vast majority of our teff grain comes from farmers in the Horn of Africa, who cultivate it naturally without relying on chemical fertilisers or pesticides. To guarantee this, we carry out laboratory tests on every shipment from Ethiopia, ensuring our teff is completely free from harmful residues.

We are always in stock and ready to deliver as quickly as possible. Delivery times depend on milling volume and shipping distance, but we work at record speed, delivering within 3 to 10 days depending on your location! Milling (on demand) takes between 2 and 4 days, while shipping ranges from 24 to 72 hours, depending on the country where you are based. For small orders (up to 2 tonnes) in countries near France, expect delivery within 3-4 working days. Larger orders making their way further afield arrive within 7-10 days.

Our pricing is based on order quantity. With us, you always get the best value for money! Contact us for a quote before placing your order: info@aromaimpex.com

Unlike most sellers who import pre-milled teff flour from Africa and store it for months before selling, we only mill our teff grain fresh when you order. This means our flour is always at peak freshness and hygiene, with no risk of deteriorating through long-term storage. While other brands package their flour in plastic containers that may not be hygienically sound, we use paper bags that protect the quality of our teff flour and support the health of our planet. Our traditional and gentle stone milling process ensures a pure, ultra-fine flour, perfect for making authentic injera flatbread. Quality always comes first. We also care deeply about the environment. Our factory in France operates primarily on renewable hydroelectric and solar energy sources. And we actively encourage Ethiopian farmers to protect natural water resources and the environment.

Are you a grocer, restaurant owner, baker, or caterer? We'd love to send you a free sample of our products!

Every Aroma Teff order comes with a detailed invoice for your accounting needs.